PRIVACY POLICY
This privacy notice provides you with details of how we collect and process your personal data through your use of our sites www.inspiringadvisers.co.uk, and our associated sites and landing pages including www.BACK2Y.co.uk and www.FPWowFactory.com, including any information you may provide through our sites when you purchase a product or service, sign up to our newsletter or take part in a survey, prize draw or competition.
By providing us with your data, you warrant to us that you are over 13 years of age.
Inspiring Advisers Ltd are the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
Contact Details
Our full details are:
Full name of legal entity: Inspiring Advisers Ltd
Email address: [email protected]
Postal address: Brake Mill, Hagley, Stourbridge, DY8 2XY, United Kingdom
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at [email protected]
WHAT DATA DO WE COLLECT ABOUT YOU
Personal data means any information capable of identifying an individual. It does not include anonymised data.
We may process certain types of personal data about you as follows:
- Identity Data may include your first name, maiden name, last name, username, marital status, title, date of birth and gender.
- Contact Data may include your billing address, delivery address, email address and telephone numbers.
- Financial Data may include your bank account and payment card details.
- Transaction Data may include details about payments between us and other details of purchases made by you.
- Technical Data may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access this site.
- Profile Data may include your username and password, purchases or orders, your interests, preferences, feedback and survey responses.
- Usage Data may include information about how you use our website, products and services.
- Marketing and Communications Data may include your preferences in receiving marketing communications from us and our third parties and your communication preferences.
We may also process Aggregated Data from your personal data but this data does not reveal your identity and as such in itself is not personal data. An example of this is where we review your Usage Data to work out the percentage of website users using a specific feature of our site. If we link the Aggregated Data with your personal data so that you can be identified from it, then it is treated as personal data.
Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.
Sensitive Data
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.
HOW WE COLLECT YOUR PERSONAL DATA
We collect data about you through a variety of different methods including:
- Direct interactions: You may provide data by filling in forms on our site (or otherwise) or by communicating with us by post, phone, email or otherwise, including when you:
- order our products or services;
- create an account on our site;
- subscribe to our service or publications;
- request resources or marketing be sent to you;
- enter a competition, prize draw, promotion or survey; or
- give us feedback.
- Automated technologies or interactions: As you use our site, we may automatically collect Technical Data about your equipment, browsing actions and usage patterns. We collect this data by using cookies, server logs and similar technologies. We may also receive Technical Data about you if you visit other websites that use our cookies. Please see our cookie policy below for further details.
- Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources as set out below
Technical Data from the following parties:
- analytics providers such as Google based outside the EU;
- search information providers such as Google based outside the EU
- Contact, Financial and Transaction Data from providers of technical, payment and delivery services such as Paypal, Stripe based Outside the EU.
- Identity and Contact Data from publicly availably sources such as Companies House and the Electoral Register based inside the EU or your company website where available.
- From Event Attendee Lists where made available by the event host.
- From Social Media channels such as LinkedIn, where that information is made available to us.
HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when legally permitted. The most common uses of your personal data are:
- Where we need to perform the contract between us.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by emailing us at [email protected].
Purposes for processing your personal data
Set out below is a description of the ways we intend to use your personal data and the legal grounds on which we will process such data. We have also explained what our legitimate interests are where relevant.
We may process your personal data for more than one lawful ground, depending on the specific purpose for which we are using your data. Please email us at [email protected] if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
|
Purpose/Activity |
Type of data |
Lawful basis for processing |
|
To register you as a new customer |
(a) Identity |
Performance of a contract with you |
|
To process and deliver our services including: (a) Manage payments, fees and charges |
(a) Identity |
(a) Performance of a contract with you |
|
To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy |
(a) Identity |
(a) Performance of a contract with you |
|
To enable you to partake in a prize draw, competition or complete a survey |
(a) Identity |
(a) Performance of a contract with you |
|
To administer and protect our business and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) |
(a) Identity |
(a) Necessary for our legitimate interests for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise |
|
To deliver relevant website content and advertisements to you and measure and understand the effectiveness of our advertising |
(a) Identity |
Necessary for our legitimate interests to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy |
|
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences |
(a) Technical |
Necessary for our legitimate interests to define types of customers for our products and services, to keep our site updated and relevant, to develop our business and to inform our marketing strategy |
|
To make suggestions and recommendations to you about goods or services that may be of interest to you |
(a) Identity |
Necessary for our legitimate interests to develop our products/services and grow our business |
Marketing communications
You will receive marketing communications from us if you have:
- requested information from us or purchased goods or services from us; or
- if you provided us with your details and ticked the box at the point of entry of your details for us to send you marketing communications; and
- in each case, you have not opted out of receiving that marketing.
We will get your express opt-in consent before we share your personal data with any third party for their marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or OR by emailing us at [email protected] at any time.
Where you opt out of receiving our marketing communications, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to find out more about how the processing for the new purpose is compatible with the original purpose, please email us at [email protected]
If we need to use your personal data for a purpose unrelated to the purpose for which we collected the data, we will notify you and we will explain the legal ground of processing.
We may process your personal data without your knowledge or consent where this is required or permitted by law.
DISCLOSURES OF YOUR PERSONAL DATA
We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above:
- Service providers who provide IT and system administration services.
- Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
- HM Revenue & Customs, regulators and other authorities based in the United Kingdom and other relevant jurisdictions who require reporting of processing activities in certain circumstances.
- Third parties to whom we sell, transfer, or merge parts of our business or our assets.
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.
Many of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is implemented:
- We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission; or
- Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or
- Where we use providers based in the United States, we may transfer data to them if they are part of the EU-US Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.
If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
Please email us at [email protected] if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
In some circumstances you can ask us to delete your data: see below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
You can see more about these rights at:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
If you wish to exercise any of the rights set out above, please email us at [email protected] .
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see the cookie policy below.
Cookie Policy
What Are Cookies
A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website. Cookies are used by many websites and can do a number of things, eg remembering your preferences, recording what you have put in your shopping basket, and counting the number of people looking at a website.
How do we use cookies
Our cookies usually fall into one or more category, these are explained below.
Strictly Necessary Cookies
These cookies are essential for the site to function as intended, they do not gather information about you for marketing or tracking where you go on the internet.
Some examples are:
- Shopping carts to track what you are adding in
- Accessing protected areas of a website
- remembering previously entered text so you don’t lose it when refreshing a page.
Analytics Cookies
These are cookies that store anonymous information about you, where you go on the site and how you arrived to the site. They enable us to monitor the sites performance and how people interact with it. We can then use this information to make changes which we hope will improve the site.
Some examples are:
- Tracking which advert or link you clicked through to reach our site.
- Tracking the pages you view and what order you view them in
- Recording what elements of a page you interact with, e.g. videos watched or buttons clicked.
Marketing Cookies
Marketing cookies are used to deliver personalised content, they may involve tracking your behaviour across other websites or involve us accessing the view other organisations have of your interests, for example google’s view of your interests. The information is not anonymous.
Some examples are:
- Tracking you interaction with certain products or parts of the site so they can be advertised to you on other sites.
- Recording your interaction with elements of the site so we can trigger follow up action such as emails or use the interaction to score interest in a product.
How to Manage your Cookies
There are ways to control cookies that your browser accepts, and you can delete cookies from your browser at any time. We recommend this content which is published by the UK information commissioners office – https://ico.org.uk/for-the-public/online/cookies/
Specifically for google analytics the following tool has been provided by google to help control what it tracks – https://tools.google.com/dlpage/gaoptout
Your Agreement to Cookies
We will obtain your consent to place cookies on your browser through pop-up, overlay or splash page. If you wish to opt out of cookies the information provided at https://ico.org.uk/for-the-public/online/cookies/ will help you do so.
The Cookies we have on our Website
|
COOKIE |
TYPE |
DURATION |
DESCRIPTION |
|||||||||||||||
|
Google Advertising |
Advertising |
Google uses cookies to make advertising more engaging to users and more valuable to publishers and advertisers. Some common applications of cookies are to select advertising based on what’s relevant to a user; to improve reporting on campaign performance and to avoid showing ads that the user has already seen. Some of the information Google has about you may be shared with us in an anonymous way, for example, your interests level and your demographic information such as gender and age group. you can find out more about what Google believes your interests to be, and how to control them, here. - https://support.google.com/ads/answer/2662856 You can read a great deal more about the Google Cookies used for advertising here - https://policies.google.com/technologies/types |
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|
Google Analytics |
Analytics |
These cookies are part of Google Analytics and allow us to measure information about how visitors use our site. This includes identifying each unique user to our site and details of each page visited. _gat is used to limit the collection of analytics data on high traffic sites. We use this information to improve the site and influence future content. adverts. https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage#adanalytics for more information
|
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|
Google Optimize 360 |
Analytics |
90 days* |
Optimisze is a google tool to allow variant testing on a website, for example show some people a blue button and others an orange button. the cookie determines a users inclusion in the experiment and the expiry of the experiment. see https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage#optimize for more information.
*Duration dependent upon the experiment but typically 90 days |
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|
Google Tag Manager |
Analytics |
This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. it has many uses so may be regarded as Strictly Necessary as without it, other scripts may not function correctly. However on this site it is primarily used to improve the information provided to google analytics e.g. report the name of buttons clicked. The end of the name is a unique number which is also an identifier for an associated Google Analytics account.
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Infusionsoft |
Advertising |
1 year* |
3rd Party Cookie. These cookies are used on our contact forms and email links which enable us to integrate with Infusionsoft, a Customer Relations Management tool to manage customer inquiries from the site. The particular purpose of each cookie varies slightly but their main purpose is to enable us to monitor a visitors behaviour over multiple visits and channels. This will then be used to improve our comms and site as well as influence whom we target for future marketing. Infusionsofts Privacy policy can be found here - https://www.infusionsoft.com/legal/privacy-policy
Duration: varies per cookie from ending when you close your browser through to 1 year. |
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|
LinkedIn Insight |
Advertising |
1 year |
LinkedIn Insight cookies are listed below, they allow us to gather demographic data about our visitors such as industry, role etc. We can then use this information to present adverts to people that match the demographic on LinkedIn.
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|
Member Mouse |
Strictly Necessary |
1 year |
1st party cookies. range of cookies used to make portions of the site accessible only to members. all prefixed with mm_
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Vimeo: |
Strictly Necessary |
1 year |
3rd Party Cookies see their privacy policy here - https://vimeo.com/privacy
|
|
Wistia: |
Strictly Necessary |
1 year |
3rd Party Cookies see their privacy policy here https://wistia.com/privacy
|
|
Kajabi |
Strictly Necessary |
1 year |
Kajabi hosts our membership site and their Privacy Policy can be viewed here: https://newkajabi.com/policies/privacy/See below: Cookie details below: |
Kajabi hosts our membership site and uses the following cookies on the Site:
|
Cookie |
Name |
Purpose |
|---|---|---|
|
_kjb_session |
Kajabi session cookie |
Tracks your active admin session so you don't need to re-login |
|
kjba |
Kajabi affiliate token |
Tracks which affiliate has referred an offer purchase |
|
_abv |
Admin bar hidden |
Tracks whether the user wishes their admin previewing bar to be hidden |